Key Features of WHM

• Account Management: Easily create, modify, and delete customer accounts.
• Resource Management: Monitor and allocate server resources to ensure optimal performance.
• Customization: Customize cPanel themes and settings for each customer account.
• Security Features: Implement security measures such as IP blocking and SSL certificate management.
• Backup Solutions: Set up automated backups for customer accounts to prevent data loss.

Getting Started with WHM

1. Log into WHM: Use your admin credentials to access the WHM interface.
2. Familiarize Yourself with the Dashboard: Explore the various options available in the dashboard.
3. Create a cPanel Account: Follow the prompts to set up a new cPanel account for your customer.
4. Manage Account Settings: Adjust settings as necessary based on your customer's needs.

Support and Resources

For further assistance, consult the WHM documentation or contact our support team!

Methods to Access WHM

1. Direct Login URL: Enter the WHM login URL in your browser, typically in the format: https://yourdomain.com:2087. Replace yourdomain.com with your actual domain.
2. Access via cPanel: Log into your cPanel account, and look for the WHM link in the dashboard. Click it to be redirected to WHM.
3. Using the ViniHost Customer Portal: Log into the ViniHost Customer Portal and navigate to the WHM access section. Click the link provided to access WHM directly.

Troubleshooting Access Issues

If you encounter problems accessing WHM, consider the following:

• Ensure you are using the correct login credentials.
• Check that your browser is not blocking pop-ups or redirects.
• Verify that your IP address is not blocked by server security settings.

Support

If you require further assistance, please reach out to our support team for help!

Managing WHM Packages

1. Create a New Package: Navigate to the 'Packages' section in WHM and select 'Add Package'. Define the package name and set the features.
2. Edit an Existing Package: Find the package you wish to modify, click 'Edit', and adjust the settings as needed.
3. Delete a Package: Select the package you want to remove and click 'Delete'. Ensure no accounts are using this package before deletion.

Creating Customer Accounts

To create a new customer account with a specific package:

1. Access the 'Create a New Account' Section: In WHM, navigate to 'Account Functions' and select 'Create a New Account'.
2. Fill in Customer Information: Enter the domain name, username, and password for the new account.
3. Select a Package: Choose the package that best fits the customer's needs from the dropdown menu.
4. Finalize Account Creation: Click 'Create' to set up the new account.

Support and Resources

For more detailed instructions, refer to the WHM documentation or contact our support team for assistance!

Branding cPanel for Customers

1. Access Branding Settings: In WHM, go to 'cPanel' and select 'Branding Editor'.
2. Customize Logo: Upload your company logo to replace the default cPanel logo.
3. Edit Color Schemes: Adjust the color scheme to match your branding by selecting from available options.
4. Save Changes: Review your changes and click 'Save' to apply branding to customer accounts.

Setting Up Support Contact Information

To ensure customers can reach you easily:

1. Navigate to Support Settings: In WHM, go to 'Support' and select 'Support Contact Information'.
2. Enter Contact Details: Fill in your support email address and phone number.
3. Save Changes: Click 'Save' to update the contact information displayed in cPanel.

Additional Configuration Options

Explore other customization options such as:

• Setting up custom error pages.
• Configuring default email settings.
• Adjusting PHP settings for customer accounts.

Support and Resources

For more detailed instructions, refer to the WHM documentation or contact our support team for assistance!

Configuring Backups in WHM

1. Access Backup Settings: In WHM, navigate to 'Backup' and select 'Backup Configuration'.
2. Enable Backups: Check the box to enable backups and choose the backup type (full or incremental).
3. Select Backup Destinations: Choose where to store the backups (local, remote, etc.).
4. Schedule Backups: Set the frequency and time for backups to occur.
5. Save Configuration: Click 'Save Configuration' to apply your settings.

Restoring Data from Backups

To restore data from a backup:

1. Navigate to Restore Section: In WHM, go to 'Backup' and select 'Restore a Full Backup/cpmove File'.
2. Choose Backup File: Select the backup file you wish to restore from the list.
3. Initiate Restore: Click 'Restore' to begin the restoration process.
4. Monitor Progress: Wait for the process to complete and check for any errors.

Best Practices for Backups

To ensure data safety, consider the following best practices:

• Regularly test your backup and restore process.
• Store backups in multiple locations for redundancy.
• Keep track of backup schedules and ensure they are running as expected.

Support and Resources

For more detailed instructions, refer to the WHM documentation or contact our support team for assistance!

Steps to Reset the MySQL Root Password

1. Log in to WHM: Use your root credentials to access the WHM interface.
2. Navigate to MySQL Root Password: In the WHM search bar, type "SQL" and select 'Change MySQL Root Password' from the results.
3. Enter New Password: Input the new password in the provided fields. Ensure it meets the required security criteria.
4. Save Changes: Click the 'Change Password' button to apply the new password.
5. Verify Change: Optionally, you can verify the change by accessing MySQL with the new root password.

Best Practices for Password Management

To maintain security, consider the following tips:

• Use a strong, unique password that combines letters, numbers, and special characters.
• Regularly update your MySQL root password.
• Document password changes securely and restrict access to this information.

Support and Resources

If you encounter any issues or need further assistance, refer to the WHM documentation or contact our support team!