Overview

This article describes how to migrate e-mail accounts from another web hosting provider to your ViniHost account. The exact method to do this depends on the type of account you had with your previous hosting provider:

• cPanel accounts: If your account with the previous hosting provider included cPanel, ViniHost can migrate the entire cPanel account (including e-mail accounts) as long as your ViniHost account is empty.
• Non-cPanel accounts: If your account with your previous hosting provider did not include cPanel, the e-mail data must be migrated manually.

Table of Contents

• E-mail Migration for cPanel Accounts
• Manual E-mail Migration for Non-cPanel Accounts

E-mail Migration for cPanel Accounts

If your account with your previous hosting provider included cPanel, and your ViniHost account is empty, ViniHost can migrate the entire cPanel account, including all of your e-mail accounts.

For detailed information about how to start the cPanel migration process using the ViniHost Customer Portal, please see this article.

Manual E-mail Migration for Non-cPanel Accounts

If your account with your previous hosting provider did not include cPanel, the e-mail data must be migrated manually.

Before you do this, you must first manually create e-mail accounts on the ViniHost server that correspond to the accounts you want to migrate. To do this, follow these steps:

1. Log in to cPanel.
2. Open the Email Accounts tool:
• If you are using the Jupiter theme, on the Tools page, in the Email section, click Email Accounts.
• If you are using the Paper Lantern theme, in the EMAIL section of the cPanel home page, click Email Accounts.
3. Create a new account for each e-mail address that you want to migrate. For information about how to create e-mail accounts in cPanel, please see this article.

After you have created the e-mail accounts on your ViniHost account, you are ready to migrate the actual e-mail data.

The e-mail account on the previous hosting provider's server must support IMAP.

The following procedure demonstrates how to use the Mozilla Thunderbird client application to migrate e-mail data from one account to another. The general concepts in this procedure apply to other e-mail clients as well, such as Outlook and Mac Mail, though the exact steps will vary based on the user interface.

To migrate e-mail data from one account to another account using Thunderbird, follow these steps:

1. Start Mozilla Thunderbird.
2. If you have not already done so, set up a Thunderbird account that accesses the e-mail account on the old (source) server.
3. When you configure the account, make sure you use the server hostname for the incoming and outgoing mail servers, instead of your own domain name.
4. Set up a Thunderbird account that accesses the e-mail account on the new (destination) ViniHost server.
5. When you configure the account, make sure you use the ViniHost server hostname (for example, vinihostss25.vinihost.com) for the incoming and outgoing mail servers.
6. Click Inbox for the old (source) account with the previous hosting provider.
7. On the Edit menu, click Select, and then click All.
8. On the Message menu, click Copy To, select the new ViniHost (destination) e-mail account, and then click Inbox.
9. Click Inbox for the new ViniHost (destination) e-mail account. You should see all of the inbox messages from the old account.
10. To migrate messages that are in other folders, create the folder on the ViniHost (destination) account. Then copy the messages from the old account to the new account, following the same steps you did for the inbox messages.

Need Help Getting Off the Ground?

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