Thank you for purchasing a reseller package from ViniHost! This Quick Start Guide provides the information you need to get your site and your customers' sites up and running.
After you purchase a reseller package from ViniHost, you receive a Welcome e-mail message that provides information about how to access your account on the ViniHost Customer Portal. The Customer Portal enables you to view your account's product information, including:
To find this information, please first log in to the ViniHost Customer Portal at Contact Support.
Your new reseller space is located under the orange Your Active Products/Services section.
Click on Reseller account in Customer Portal to access the Manage page, which contains all the technical information you need for your account such as FTP, SSH, and cPanel login information.
You can use WebHost Manager and cPanel to manage your own account and your customers' accounts.
WebHost Manager (WHM) allows you to run your business exactly as you see fit and offers unique customization to cater to the unique needs of your clients. WHM gives you control over the packages and features you’d like to sell and enables you to manage your customers' accounts. Our article How to manage WebHost Manager packages walks you through the process of creating packages.
cPanel is the primary administration interface for your account. For more information about how to use cPanel, please see these articles.
The WHMCS and Blesta billing interfaces are comprehensive solutions that can help you streamline how you run your business. The Reseller packages eligible for a WHMCS or Blesta license include:
WHMCS is a comprehensive solution used by Reseller Hosting customers for the automation of their web hosting businesses. It is used for client administration, billing, and offering support.
Ordering a branded or unbranded WHMCS license is simple and straightforward. The unbranded licenses allow you to replace the customer-facing WHMCS branding with your own. Our article How to order a WHMCS license will guide you through the process.
You can have WHMCS up and running on your website in minutes by using the Softaculous application installer in cPanel. Follow the instructions in our Installing WHMCS using Softaculous article.
Blesta is a great alternative to WHMCS, functioning as a client management, support, and billing platform.
Blesta licenses are free for all reseller hosting packages. To get started with Blesta, you first need to order a Blesta license.
Installing Blesta is easy once you receive your license. Head over to ViniHost’s 1-click install Blesta using Softaculous article for guidance.
ViniHost’s Connecting WHM to WHMCS guide shows you how to connect your account to WHMCS. Blesta users can refer to Blesta’s own documentation for connection instructions.
E-mail is an important part of running a website. For more information about how to set up e-mail accounts for your domain, please see our article Configuring and accessing your e-mail.
Domains are crucial to a site’s success. Our Introduction to Domains article will walk you through the basics.
Secure Shell File Transfer Protocol (SFTP) is available on all reseller hosting accounts. Most FTP clients support SFTP. Our article Using FTP (File Transfer Protocol) covers FTP basics.
Secure Shell (SSH) provides secure command-line access to your ViniHost account. Our How to use SSH article covers the basics.
The ConfigServer Firewall (CSF) within WebHost Manager is a powerful tool that helps you to secure sites. Our How to Manage and Secure the CSF Firewall article is an in-depth guide.
Delivering a customized experience to clients is one of the best WHM features. Our WHM branding guide walks you through how to deliver a personalized experience.
If you’re coming from another hosting provider and need to have your accounts transferred over, our Migration Team will be happy to assist you. Our Requesting a Site Migration article explains how to request a migration.
If you have any questions about your account, we are here 24/7 to help! Visit our Support page for assistance.